We understand the importance of your privacy and make every effort to protect your personal information. Below are the current privacy and safety policies for bonafidegreengoods.com. Bona Fide reserves the right to change these policies at any time without notice. Please check our policies from time to time for updates.
Cookies are part of all online shopping websites, including Bona Fide's. Cookies collect specific data that are necessary to fully navigate, create an account, and to place an order. Cookies also provide us with valuable information on traffic and its sources so we may better market ourselves. If you have set your computer to reject all cookies, feel free to call us to place an order.
Creating an account is easy. The information you provide is secure and is safely kept on file for future purchases. This makes future shopping fast and easy. You may enter your account at any time to make changes, etc.
Your personal information is held in a secure database and used internally to process orders and to communicate with our customers. There are many times when we have questions about an order or need verification from the customer regarding their mailing address or contact information. In the event that you have taken a survey, your personal information will not be used for any purpose outside of analyzing the survey results with the exception that your email may be used for further contact.
Your credit card information is entered into our online secured payment site. This information is not accessible to us at all. In other words, we never see your credit card details. This is why, if you wish to add to your order, we will need to provide you with personal service over the phone or you may place another order online.
Having your email address makes communication easy in the event that we need to contact you. Since computers and programs are not perfect, there are glitches from time to time regarding an order, making it necessary to contact the customer. We may also use your email and the emails of gift recipients for further contact for our newsletters, sales, promotions, or announcements. (Heck, we have to do a little marketing, we are in business to stay in business after all!) We hope you'll like hearing from us, but in the event that you would like to opt out, there is an "unsubscribe" option available. You may also email us requesting to unsubscribe.
Bona Fide does not share or sell any customer information with or to any other organization for any kind of marketing purposes. The only information that may be transferred to another business would be enough information to fulfill a drop shipping order. That supplier may not use that information outside of their drop ship obligation. The only other time which would necessitate sharing your information would be if we were legally required to by law enforcement officials.
Bona Fide provides many outside links. While all the links were initially verified, we are not responsible for the content of these links or what happens when you leave our website.
Bona Fide uses the industry standard for internet financial security called Secure Socket Layers (SSL) which uses encryption to protect your personal and credit card information. Make sure you use a web browser that supports SSL. You know that you are using a secure website when the URL begins with https - the "s" means it is secure. You should see the "s" when you log into your account or begin checking out. While we like to say our website is 100% secure, the reality in today's world is that nothing is 100% secure. However, it is just as secure as other leading online retailers.